What We’ve Learned About Day-Of Coordinators for New York City-Area Weddings (Part 2): Avoiding Planners Who Don’t “Get” You

August 25, 2009

In the previous post on this subject, we covered how to determine if you need a day-of wedding coordinator – a planner whose job it is to ensure at the time of your event that everything flows smoothly, that any sudden last-minute alterations are implemented quickly, and any emergencies that pop up are overcome. If you’ve decided that you indeed do need a day-of coordinator, here’s how to make sure you get a good one, and, more specifically, someone who’s going to be able to execute the vision of your wedding beyond just making things a basic and stiff event, like the old album cover art below suggests.

Retro wedding lp

First, just a word about why we – a group of DJs – are writing this, and feel we can comment with authority: Over our years of experience performing at weddings in New York City and the surrounding area we’ve seen that there’s so many more wedding styles out there than the traditional formal (and many would say stuffy) wedding. Because we’ve performed at, and helped create day-of timelines for such a variety of weddings, we know 1) when a day-of coordinator tends to be needed or not, 2) what separates the good ones from the bad ones, and perhaps most surprisingly, 3) that having a bad day-of coordinator can often be worse than having none at all.

Again, in the first post on this topic we covered how to know if you need a day-of person. So, here we go with our second post: how to ensure you hire a wedding planner who knows what she or he is doing:

1) Experience Matters, But Not Just Any Experience – Of course, most of you will know that you’ll want a day-of planner with a good amount of experience at this kind of work. But many couples don’t think further than this, and you should. Specifically, make sure that the day-of person you hire has experience at executing a wedding schedule that is like the one you are having – be it for the same size wedding, with the same style, and at the same kind of location. For example, if your wedding tends to be on the less traditional end of the spectrum and you don’t want certain components of the “usual” wedding such as a bridal party introduction, an announced entrance at the start of the reception, or a cake cutting, you want to make sure the planner has practice executing these kind of more eclectic timelines with ease and smoothness, and not defaulting to the more “standby’ schedules by the end of the wedding because they feel the wedding “needs it”, since that’s all she or he is used to seeing at a reception. To ensure you find out what kind of experience a wedding planner has, you shouldn’t have to dig too deeply. A phone call or email exchange can be sufficient to find this out, and if you get to the stage of an in-person interview, make sure to ask the planner what kinds of weddings they feel most comfortable planning, and which kinds they’ve been a part of the most. Any planner worth their weight in datebooks and PDAs should detail this for you, as well as give you some couples’ references.

2) Get Someone Good With Control, But Flexible, Too – Being an in-control decision maker on the day of the wedding is very important, especially if emergencies pop up, but being too quick to exclude moments thay may occur just to stick to the schedule can often squelch the energy of the event. A good day-of planner will know when to back off and let things flow for a bit. For example, if a guest not on the schedule wants to give a last-minute toast, you want to make sure that the planner will at least ask the couple if this is okay, as opposed to being so concerned with timing that the planner simply tells this guest that it can’t be done. Another example – more close-to-home for us DJs – is when a dance set is scheduled to end for a dinner course but the energy is still high and the dance floor is still full, you don’t want a day-of coordinator who tells the DJ to immediately fade out the song and tell everyone to take their seats. Great day-of planners will be sure to have a quick decisions, but often that decision needs to be to back off control for a bit. So, how do you determine if a planner will have this sort of ability? Asking their references is a good way to find out; asking their boss is another way, if they’re from a larger company. But simply telling them directly hat you expect this(and, if you don’t talk to them much between hire and the day of the wedding, now and then repeating it) is the best way to ensure they keep it in the forefront of their mind on the day of the event . 

3) If Your Day-Of Planner Is a Friend, Be Honest With Yourself - You might know a friend who has some experience with day-of planning, and often this is a way to save money, or just help out a person you like. This is great, but make sure your frugalness and/or altruism doesn’t blind you to the possibility that the friend might not know at all what they’re doing. We’ve DJ-ed weddings before where friends (or friends of friends) have been doing the day-of planning and it quickly became obvious from their running severely behind in the schedule, or from the lack of their presence at key moments in the event, that they were completely overwhelmed. It might be tough, but you should ask these friends or acquaintances directly about their experience, or at least ask others about it. If the friend takes offense to being asked about their background with day-of planning, well, then you already know something about their fragile temperament, and this might make you think again about having them guide the flow of your wedding.

4) Learn the Fine Print About The Planner You Want - When you’ve found a good day-of coordinator you’d like to hire, make sure that you know what you are getting in the deal. If they are good at what they do, chances are they are in demand, and this can bring up a few areas of potential difficulty. For example, a planner like this may charge more for overtime, or may only allow a certain number of consultations for the intial fee. Also, they might double-book during a day, and if yours is the later wedding and there’s traffic on the highway that afternoon, they could be arriving late. We’re not saying these planners aren’t worth their money or that it’s not worth dealing with their busy schedules, but make sure you ask them how available they are before you sign the contract, just so you’re both on the same page.

Now, just in case you’re still thinking of going with the planner you think might not be all that great, in the next post, we’ll cover the reasons why not having any day-of coordinator is better than having a bad one.

Cocktail Hour, Dinner Music, DJ Advice, dj nyc, djnyc, Hiring A DJ, How to NOT Hire a Cheesy DJ, Indie Wedding Music, Jewish Weddings, Multicultural DJ, Multicultural Events & Multicultural Weddings, New York City, NYC & NYC Metro Area Venues, nyc dj, Overcoming "DJ Fear", Wedding "Day-Of" Coordinators - Advice from the DJ Perspective, Wedding Ceremony Music, Wedding Timelines - Advice from the DJ Perspective, Weddings

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