Unfortunately, too many people have a very low opinion of
the mobile DJ/MC. People always seem to expect something lame or
offensive. The mobile DJ/MC is often considered to be either cheesy, obnoxious,
coarse, unfunny, unresponsive, sloppy-looking (wearing jeans to a formal event), schmaltzy-looking (wearing a sparkly suit to any event) or even an unenviable combination of all these bad qualities. For the past few months I
have written about this negative image and how to sniff it out and avoid it in a series of
posts called “Overcoming DJ Fear,” which you can read here.
But in our mission to make sure you always get a non-cheesy
DJ for your event, this post is going to reveal to you a few other things that mobile DJ companies do which you should shy away from, but that you probably didn’t know many
regularly do. Yes, most of us fear the aforementioned tacky sparkly suit, or the
8-minute Richard Marx remix played at the height of the wedding reception, or
enduring the tired jokes of the MC all night at a corporate event. But there
are also certain business policies that many DJ companies have that are quite lame as well. They tend to straddle that line between very shrewd and slightly sneaky. And from what we've heard from our clients who've sniffed out some of these policies in DJ companies, the DJs aren't exactly eagerly bringing them up, so maybe they even feel a bit guilty about them. These policies are not of the obvious variety, such as just the adding of extra fees for bringing additional equipment or performing overtime. No, these policies that are a little more insidious; they're not as automatically thought about by a potential client, but they can adversely affect your event unless you are aware of them and therefore can bring them into the discussion with your DJ, and react accordingly.
(Non-hypocrite alert: Our company doesn’t engage in either of the three practices mentioned below, so we feel
comfortable exposing them, in the Obama-esque hope that one day enough clients
will demand a higher-quality product from mobile DJs, and that the business as a whole will get some well-needed respect. Okay, end of plug.)
So, here we go:
1) The DJ You Meet With Might Not Be Your DJ – Often, DJ companies, especially the larger
ones, will send the company owners – who tend to be the most confident, well-spoken,
experienced DJs they have – to an initial prospective client meeting, to
impress the customer. This is Business 101, of course. And this may win you
over. But, this impressive DJ might not mention that they won’t be there the day of your
event. They might give you a phone consultation, take note of your requests,
answer all your emails promptly, and then pass all of it on to some other guy
in the company. To be fair, this other DJ you get for your event might not be a bad DJ, but if he is
going to be doing your event, wouldn’t you feel more comfortable meeting with
him instead of having a go-between, where important details could get
lost or miscommunicated, such as song requests, or pronunciations of the names
of guests to be introduced? So, if
you like the DJ you meet with initially during the "sales pitch," make sure to ask if he will be the one doing the event. If
not, ask to meet – in person – the DJ who will. If this offer is refused, I’d
move on.
2) The DJ May Have Another Gig That Day – Many clients,
in focusing on arranging your event, may forget that a DJ business succeeds on booking
as many events as the company thinks they can handle well. Again, to be fair,
that’s understandable for a business owner. But the problem comes in when a DJ
company misjudges what they can handle well, or has a different idea from you
of what being able to “handle well” means. To some DJ companies, this might
mean just showing up with some generic playlist for your event, since they put all their effort
into the event before or after yours. You should be sure to ask if your
DJ already has another event on the day of yours, or if they do not, if they do
multiple events in a day. It tends to be the larger companies that have the
resources (many DJs, some “roadies," a lot of equipment, several vans or trucks)
to do multiple-day events, so if you’re meeting with these companies, they’re
the ones to flesh out a " line of questioning" on how this may affect your event. If they’re assigning the
DJ for your event another event that day, I’d be a little nervous, since it brings in some other
potential complications - most importantly travel time to or from the other gig will now be an issue.
If the DJ is doing multiple events, make sure that the reassurances of the
company satisfy you to the fullest, and think of getting some guarantees of prompt
arrival in writing. And make sure to remember that even the most experienced DJ
companies can’t predict what the weather, traffic, or highway conditions will be like
that day.
3) Free or Easy DJ Consultations May Not Be Guaranteed – Part of the
peace of mind of having a DJ for your event is having access to them, of being
able to ask them a question or being able to have a responsive line of
communication, such as knowing quickly if they found that obscure first-dance
song, or what they think about changing the style of music for cocktail hour.
This not to say that every element revolving around music needs to be discussed
in detail, but it is nice to know that the DJ is regularly available to you if it is
needed. Some DJs know they need to be available a lot to clients, and they could charge for it, like some wedding planners do. You may get one free consultation
after you hire the DJ, but any others may cost you. Just make sure to ask. If
they do charge, this is probably a sign to move on to ne where you can get unlimited commuinication included in your original contract price. If you have a DJ who doesn’t charge, great, but
then make sure to ask about their availability, and when is the best time to contact
them. This answer, right there, might give you an idea of their schedule, and how
open it is. But most importantly, make sure to gently but firmly emphasize that you expect to have a relatively quick line of communication with your DJ. This is not to
expect a lightning-quick, 15-minute response to all emails, but at least a 24-hour response is reasonable and should be expected.
(If you've experienced a rather shrewd or sneaky policy from a DJ company that annoyed you and that you'd like to mention to help those needing a DJ for any sort of event - from weddings to corporate parties to fashion shows to art gallery openings - feel free to leave a comment below. Let your frustration known, so others won't have to share it!)